Shipping policy

Thank you for shopping with us! We offer shipping services world-wide. Please take a moment to review our shipping policy.

Processing Time

All orders are processed and shipped within 1-2 business days, excluding weekends and public holidays, unless otherwise indicated on the specific product page. Orders placed after 2pm AEST will be processed on the following business day.

Shipping Methods

We offer standard shipping through our partner carriers Australia Post. The shipping fee is calculated based on the weight and destination of your order. We also offer express shipping for an additional fee.

Delivery Times

The estimated delivery time for standard shipping is 3-7 business days for metropolitan areas and 5-10 business days for regional areas. For express shipping, the estimated delivery time is 1-3 business days. Please note that delivery times may vary due to unforeseen circumstances, such as weather conditions or customs clearance.

Tracking

Once your order is shipped, we will provide you with a tracking number via email, which you can use to track the status of your delivery.

Undeliverable Packages

If a package is undeliverable due to an incorrect address or failure to collect from the post office, it will be returned to us. We will contact you to arrange a reshipment at your expense.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. Thank you for choosing to shop with us!